Privacy Policy
Effective Date: [10/10/2022]
Introduction
Welcome to elegantleathers.com (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.
Information We Collect
2.1. Personal Information: We may collect and process personal information, such as your name, email address, postal address, phone number, and other information you provide voluntarily when using our services.
2.2. Non-Personal Information: We may also collect non-personal information, such as browser type, device type, and usage data, which does not directly identify you.
How We Use Your Information
We use the information collected for the following purposes:
3.1. Providing and improving our services.
3.2. Communicating with you, including responding to your inquiries and sending relevant information.
3.3. Complying with legal obligations and protecting our rights and interests.
Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
4.1. Service Providers: Third-party service providers that help us deliver our services.
4.2. Legal Requirements: When required by law, we may disclose your information to law enforcement agencies or other government authorities.
4.3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.
Cookies and Similar Technologies
We may use cookies and similar technologies to collect information about your use of our website. You can manage your cookie preferences through your browser settings.
Your Data Protection Rights
You may have the following rights regarding your personal data:
6.1. Access: You can request access to your personal information.
6.2. Rectification: You can request the correction of inaccurate or incomplete data.
6.3. Erasure: You can request the deletion of your personal information, subject to legal restrictions.
6.4. Data Portability: You can request the transfer of your data to another controller in a structured, commonly used, and machine-readable format.
6.5. Objection: You can object to the processing of your data under certain circumstances.
Security
We implement reasonable security measures to protect your personal information from unauthorized access or disclosure.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the beginning of the policy. Please review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or your data privacy rights, you can contact us at info@elegantleathers.com .
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {info@elegantleathers.com}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {info@elegantleathers.com} and send your item to: {Stalida, Hersonissos 70014}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {Stalida, Hersonissos 70014}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at {info@elegantleathers.com} for questions related to refunds and returns.